Introduction

This policy explains what information Twin Brothers Cleaning & Pest Control Services ("we", "us", "our") collects through https://www.twinbrotherscleaning.co.ke, how it's used, and the choices available to you. By using this website or submitting a form, you agree to the practices described here.

Information we collect

• Contact form submissions — name, phone number, email address (optional), the service requested, and any message you provide.
• Basic usage data — standard web server logs such as pages visited, browser type, and approximate location, collected automatically by our hosting provider.

How we use it

Information submitted through the contact form is used only to respond to your quote request or enquiry, to schedule and deliver the cleaning service you've asked about, and to keep basic business records. We do not sell contact information to third parties.

How we share it

We do not share your personal information with third parties except where needed to deliver the service you've requested (for example, coordinating a job with a subcontracted team member), or where required by law.

Data retention

We retain contact form submissions for as long as reasonably necessary to respond to your enquiry and maintain basic business records, after which they may be deleted.

Your choices

You can ask us to access, correct, or delete personal information we hold about you by contacting us using the details below.

Contact us

Questions about this policy can be sent to info@twinbrotherscleaning.co.ke.